Terms of Service

Overview

This website is operated by TidyBasket.

Throughout the website, the terms “we,” “us,” and “our” refer to TidyBasket.

By visiting tidybasket.shop, browsing our website or purchasing a product from us, you agree to these Terms of Service together with any additional policies referenced on our website.

Please read these Terms carefully before using our website.

If you do not agree with these Terms, you should discontinue use of the website.

1. Online Store Terms

By using our website, you confirm that you have the legal capacity to enter into a binding agreement under the laws applicable to you.

You agree not to use our products, website or services for unlawful or unauthorized purposes.

You must not transmit malicious software, harmful code, viruses or other technologies designed to damage or interfere with our website.

2. Product Information

We make reasonable efforts to display product photographs, descriptions, specifications, colors and other information accurately.

However, slight variations may occur due to:

• Screen and monitor settings
• Manufacturing variations
• Photography and lighting
• Packaging updates
• Product improvements

Product images are provided for general reference.

3. Prices

Prices displayed on tidybasket.shop may change from time to time without prior notice.

The price applicable to an order will normally be the price displayed at checkout when the order is submitted.

Any taxes, duties or other charges required by law may be shown separately where applicable.

4. Orders

Submitting an order does not necessarily constitute final acceptance of the transaction.

We reserve the right, where reasonably necessary, to:

• Refuse an order
• Cancel an order
• Limit quantities
• Request additional order information
• Correct pricing or inventory errors

If we cancel an order after payment has been received, any applicable amount paid for the cancelled order will be refunded.

5. Payment

Customers must provide accurate and authorized payment information.

Available payment methods are displayed during checkout and may be processed by third-party payment providers.

We do not guarantee that every payment method will be available in every country.

6. Shipping

TidyBasket provides free worldwide shipping on eligible orders.

Estimated delivery is approximately 7–10 days.

Delivery estimates are provided for convenience and are not guaranteed deadlines. Delays may occasionally occur due to carrier disruptions, customs procedures, severe weather, public holidays, incorrect addresses or other circumstances outside our reasonable control.

Additional information is available in our Shipping Policy.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

Eligible returns are free when customers follow the return process provided by our customer support team.

Please read the full Return & Refund Policy before sending a product back.

8. Accuracy of Customer Information

You agree to provide accurate, current and complete information when placing an order.

This includes your:

• Name
• Delivery address
• Billing information
• Email address
• Telephone number where required

TidyBasket is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

9. Intellectual Property

Unless otherwise stated, the website content belonging to TidyBasket, including original text, website graphics, layout elements, branding and related materials, is protected by applicable intellectual property laws.

You may use the website for personal shopping purposes.

You may not reproduce, distribute, sell, exploit or commercially use our protected content without appropriate authorization.

10. Third-Party Services

Our store may rely on third-party providers for services such as:

• Payment processing
• Website hosting
• Shipping
• Analytics
• Customer communication

These providers may operate under their own terms and privacy practices.

11. Prohibited Uses

You may not use our website:

• For unlawful purposes
• To infringe intellectual property rights
• To submit fraudulent information
• To transmit harmful software
• To interfere with website security
• To attempt unauthorized access to our systems
• To impersonate another person
• To conduct fraudulent transactions

We may restrict access to our services when there is reasonable evidence of abuse, fraud or unlawful activity.

12. Disclaimer

We aim to keep the website and information available and accurate. However, website availability may occasionally be interrupted for maintenance, updates, technical issues or circumstances beyond our control.

Nothing in these Terms excludes rights or protections that cannot legally be excluded under applicable consumer law.

13. Limitation of Liability

To the extent permitted by applicable law, TidyBasket will not be liable for indirect, incidental or consequential losses resulting from improper use of our website or products.

Nothing in this section limits liability where limitation is prohibited by law.

14. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes in our operations, services or applicable requirements.

The version published on this website will be the current version.

15. Contact Information

Questions regarding these Terms may be sent to:

TidyBasket
1095 Yonge St
Toronto, ON M4W 2L8
Canada

Email: support@tidybasket.shop
Phone: (905) 782-8280