Terms of service

Terms of Service

Last Updated: July 30, 2026

Welcome to TidyBasket.shop.

These Terms of Service govern your access to and use of our website, products, and services. By visiting our website, placing an order, or otherwise using our services, you agree to these Terms.

Throughout these Terms, the words “we,” “us,” and “our” refer to TidyBasket.shop.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement or are using the website with the authorization of a parent or legal guardian where required.

You may not use our website or products for unlawful, fraudulent, or unauthorized purposes.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, and other information displayed on our website are accurate.

However, product appearance may vary slightly because of:

  • Screen and display settings
  • Lighting conditions
  • Manufacturing variations
  • Product improvements or updates

We reserve the right to update product descriptions or information where necessary.

3. Prices

Product prices are displayed on our website at the time of purchase.

We reserve the right to change product prices at any time before an order is placed.

A price change will not normally affect an order that has already been accepted and paid for unless required to correct an obvious pricing or technical error.

4. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right, where reasonably necessary, to refuse or cancel an order because of:

  • Product unavailability
  • Suspected fraudulent activity
  • Payment authorization problems
  • Incorrect pricing
  • Incorrect product information
  • Shipping restrictions
  • Technical or inventory errors

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

5. Payment

Payment must be successfully authorized before an order can be processed.

Available payment methods are displayed during checkout and may vary depending on the customer's location.

Customers are responsible for providing accurate billing and payment information.

6. Shipping

We currently provide free worldwide shipping on eligible orders.

Our estimated standard delivery timeframe is approximately 7–10 days.

Delivery estimates are not guarantees. Delays may occasionally occur because of carriers, customs processing, weather, public holidays, remote destinations, or circumstances outside our reasonable control.

Further information is available in our Shipping Policy.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

We provide free eligible returns within the applicable 30-day return period.

8. Accuracy of Customer Information

You agree to provide current, complete, and accurate information when placing an order.

This includes your:

  • Name
  • Shipping address
  • Billing information
  • Email address
  • Telephone number where required

We are not responsible for delays or failed deliveries resulting from incorrect information supplied by the customer.

9. Intellectual Property

Unless otherwise stated, the website and its content, including text, branding, graphics, logos, product presentation, and website design, are owned by or licensed for use by TidyBasket.shop and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our website content without permission where such permission is legally required.

10. Prohibited Uses

You may not use the website:

  • For unlawful purposes
  • To violate applicable laws or regulations
  • To infringe intellectual property rights
  • To transmit malicious software
  • To collect personal information unlawfully
  • To interfere with website security or operation
  • To engage in fraudulent transactions

We reserve the right to restrict access where misuse is reasonably suspected.

11. Third-Party Services

Certain parts of our store may rely on third-party providers, including payment processors, shipping carriers, and ecommerce technology providers.

Your use of certain third-party services may also be subject to their own terms and policies.

12. Website Availability

We aim to keep TidyBasket.shop available and functioning properly, but continuous or error-free operation cannot be guaranteed.

We may temporarily suspend or modify portions of the website for maintenance, security, technical, or operational reasons.

13. Limitation of Liability

To the maximum extent permitted by applicable law, TidyBasket.shop will not be responsible for indirect, incidental, special, or consequential losses resulting from use of the website or products where such liability may legally be limited.

Nothing in these Terms excludes or limits liability that cannot legally be excluded.

14. Indemnification

To the extent permitted by law, you agree to indemnify TidyBasket.shop against claims, losses, or expenses resulting from your unlawful misuse of the website or violation of these Terms.

15. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by law.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, or legal requirements.

The updated version will be posted on this page together with a revised “Last Updated” date.

17. Governing Law

These Terms will be interpreted in accordance with applicable laws, including applicable Canadian and Ontario laws, without restricting mandatory consumer protections that may apply in the customer's jurisdiction.

18. Contact Information

Questions regarding these Terms may be sent to:

TidyBasket.shop
1095 Yonge St
Toronto, ON M4W 2L8
Canada

Phone: (905) 782-8280
Email: support@tidybasket.shop