Contact information
TidyBasket Customer Service
We value clear communication and want customers to be able to reach us whenever assistance is needed.
For product questions, order assistance, shipping inquiries, returns, refunds or other customer service matters, please use the contact information below.
Business Information
Store Name: TidyBasket
Website: tidybasket.shop
Established: 2022
Business Address
TidyBasket
1095 Yonge St
Toronto, ON M4W 2L8
Canada
Email is recommended for questions involving an existing order because it allows you to provide your order number, photographs and additional information when necessary.
Telephone
(905) 782-8280
Order Inquiries
When contacting us regarding an order, please provide:
- Your name
- Order number
- Email address used at checkout
- Description of the issue
Providing complete information helps us review your request more efficiently.
Returns and Refunds
Customers requesting a return should contact us before sending the product.
Eligible purchases may be returned within 30 days after delivery, subject to our Return & Refund Policy.
Shipping Questions
TidyBasket offers free worldwide shipping with an estimated delivery timeframe of 7–10 days.
Please see our Shipping Policy for additional information regarding tracking, delays and international deliveries.